At Lumin, we respect your privacy and care about protecting your personal information. Here is a simple overview of how we use it when you shop with us.
Information We Collect
We need your name, phone number, delivery address, and order details. We may also ask for your email address to send order updates.
How We Use Your Information
We use your information to prepare and deliver orders, process payments, exchanges, and returns, and answer your questions. We only send promotional messages with your consent, and you can unsubscribe at any time.
Sharing and Protecting Your Information
We share necessary information with shipping companies, payment providers, and website service providers, or when required by law. We take appropriate steps to protect it and keep it only for as long as needed to provide our services and meet our legal obligations.
Cookies
We use cookies to keep the website working and save your shopping cart. We ask for your consent to use analytics or advertising cookies where required.
Your Rights and How to Contact Us
You can request access to, correction of, or deletion of your personal information, and withdraw your consent to its use, in accordance with Egyptian law. We are happy to help at Customerservice@lumin.fashion
We may update this policy when needed and will publish the latest version here.
Last updated: 20/10/2026